Redefining Normal

Joanne Lockwood is joined by autism advocate and author Crystal Jordan for a conversation about what it really means to “redefine normal” through the lens of autism and neurodiversity. Crystal shares how her son Zachariah’s diagnosis shaped her mission to amplify unheard voices, educate others, and push for environments where autistic people are treated with dignity and supported to thrive.

They discuss the practical realities of raising a nonverbal autistic child, including navigating multiple therapies, dealing with long waits for services, and the emotional load of parenting while advocating. Crystal explains why she often enters schools and service settings in “advocate mode,” and why families shouldn’t have to fight so hard to access what their children are entitled to.

The episode also explores long-term inclusion: preparing children for independence, the gaps in support once autistic young people become adults, and the need for employers and institutions to make work and life accessible to non-speaking and higher-support-needs individuals. Along the way, Crystal shares everyday moments that reveal Zachariah’s personality and progress, and offers concrete advice on how friends and communities can support parents with understanding, patience, and practical help.