Turning Lead Into Gold

Joanne Lockwood is joined by John Sands, an ERG trainer, to unpack how organisations can turn difficult, polarising moments into constructive conversations and tangible workplace improvements. They explore what Employee Resource Groups are for, how they create safer spaces and belonging, and what it takes for ERGs to thrive through genuine organisational support, sponsorship, and resources.

The conversation ranges beyond the workplace to examine how media sensationalism and social platforms can amplify echo chambers, distort statistics, and harden positions. Joanne and John discuss why people cling to certainty, how “headline thinking” fuels division, and what it looks like to disagree without dehumanising one another—especially when freedom of speech meets the risk of harm.

John also shares the personal impact of severe COVID-19 illness, including his time in a coma and the lasting mental scars that shaped his commitment to disability advocacy and support. Across the episode, the focus stays on empathy, education, and allyship as practical tools for building more inclusive cultures—at work and in wider society.