Healthcare With A Heart

Joanne Lockwood speaks with Susie Green, co-founder and co-director of Anne Health, about what it takes to provide compassionate, medically responsible healthcare for trans people at a time when access is increasingly politicised.

Susie shares how becoming the parent of a trans child led her into advocacy and support work, and how early isolation and the search for community shaped her understanding of what families need. Together, Joanne and Susie unpack today’s hostile media narratives and the practical impact they have on real lives, including fear, burnout, and people being pushed into unsafe routes when healthcare is denied.

The conversation explores systemic barriers across the UK and beyond: long waiting lists, GP reluctance, the effects of policy decisions such as the puberty blockers ban, and why denying care is not a neutral act. Susie outlines why Anne Health was created, the model it uses to prioritise personalised care and access to real human support, and the organisation’s commitment to doing this work legally, safely, and with appropriate clinical oversight.

The episode closes with a call for empathy, informed practice, and sustained allyship, highlighting the importance of support networks and accessible, affirming healthcare for trans people and their families.