How good humour can be used to nurture inclusive cultures

Joanne Lockwood speaks with keynote speaker and former BBC broadcaster Jeremy Nicholas about how humour can help people connect and feel included at work. They explore why shared laughter builds rapport, how humour can quickly reduce tension, and why people sometimes hold back their lighter side in professional settings.

Jeremy explains the difference between laughing with people and laughing at them, and how context, relationship, and audience all shape whether a joke lands well or causes harm. He shares examples of how the same line can be received very differently in different rooms, and offers practical guidance on avoiding cruelty, making yourself the safest target when using humour, and being cautious when improvising.

The conversation also touches on humour as a coping tool during stressful times, and the role of skilled event MCs in setting tone, building energy, and helping speakers succeed. Throughout, the focus stays on using humour thoughtfully to nurture belonging while reducing the risk of exclusion or offence.